Student Support
Wolfson’s student support includes academic and pastoral support, and a range of health, welfare and wellbeing support.
- Academic support
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Undergraduate academic support revolves around the Directors of Studies, who coordinate your academic programme.
Postgraduate academic support includes mentoring, networking opportunties, workshops to improve your academic English, and the chance present your work at research seminars.
The WolfWorks programme is coordinated by the Librarian and Academic Skills Librarian, and provides targeted advice for Wolfson students to build their academic skill set.
- Financial support
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Information regarding scholarships, hardship funds, travel and research grants, as well as bursaries for music, languages and sports are available on our financial support pages.
- Health and wellbeing support
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A range of support is available for all Wolfson students, provided by the College's welfare team. You can find out more about the support available in College via the following pages:
- Physical health, injury and illness, including College Nurse details
- Mental health and wellbeing, including Student Wellbeing Advisor details
- Sexual health, including contraceptives, STI tests, or cases of sexual harassment or assault
- College Tutors
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Every undergraduate and postgraduate student at Wolfson is assigned a personal College Tutor. Tutors are the lynchpin of the College's pastoral system and can offer help and advice on any matter — academic, financial, personal and social. They keep regular office hours during term and can also make individual appointments outside those hours by appointment.
Visit the Tutorial team webpage for more information about the tutorial services available to students in College.
- Chaplaincy team
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Wolfson has a team of ecumenical chaplains, who are on hand to provide a listening ear and support to College members on request.
- Students with disabilities
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Wolfson aims to support all students with disabilities, and assistance is available at a University-level from the Accessibility & Disability Resource Centre (ADRC), as well as at the College-level from a variety of staff and student contacts. Find out more on our Support for students with disabilites page.
- Students with families
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Wolfson is a great place to study in Cambridge with a family, with dedicated resources, couples flats, and funding available. Find out more on our Students with Families page.
Student Services
Services at Wolfson include academic affairs, accommodation, finance, IT, maintenance and certification of student status.
- Academic affairs, exams and graduations
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Students' academic affairs, including matriculations, graduations, intermissions, and postgraduate and undergraduate (written) examinations are all managed by the Tutorial team.
- Accommodation and housekeeping
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Information about College accommodation can be found on our accommodation webpages. Details regarding housekeeping and cleaning schedules can be found on the housekeeping pages.
- IT services
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The IT team at Wolfson is available to help with your computer and IT-related queries. Please contact us by sending an email to the IT helpdesk.
- Payments and fees
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The Finance Office is responsible for students' College accounts, guiding students in making payments for course fees and accommodation, as well as registering educational loans.
- Policies, misconduct and complaints
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College Policies are intended to ensure that guidelines and rules for behaviour are clearly stated and applied consistently. There are policies covering:
- Behaviour and Disciplinary Procedure
- Discrimination, Harassment and Sexual Misconduct
- Drug and Alcohol Use
- Smoking
- Relationships Between Staff and Students
- Unsatisfactory Academic Performance
- Fitness to Study
Students wishing to make a comment or complaint about the College's policies or services, either academic or non-academic, can do so via the Comments and Complaints webpage.
- Maintenance and repairs
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The Maintenance Department looks after all College building-related needs, from maintenance on the properties to refurbishments and new builds. College members can file a request for maintenance or repairs via the Maintenance Portal.
- Student status letters (banking, council tax, parking permit)
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Students can request a letter from the College certifying their status for a variety of reasons, including Council Tax exemption, visa applications or to register with the GP. Please complete the following form to request a student status letter.
There is a separate form for proof of student status in order to set up a bank account.
In line with University policy, car parking permits will only be issued to those who meet the required criteria. To apply for a parking permit, please complete the car parking application form and return it to the Tutorial Office in Bredon House.
College Facilities
Wolfson has a variety of on-site facilities that all current students can use over the course of their studies, including the dining hall, coffee bar, library, tennis court and gym.
- Food and dining
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The Wolfson Cafeteria and Coffee Bar serve a range of meals, snacks and drinks for Wolfson members and their guests across the year. Visit our Food pages for opening times, menus and prices.
Formal Halls take place twice a week during term time on Tuesdays and Fridays. These are three-course meals on a set menu, which diners attend in formal attire. Visit our Formal hall pages for further information.
Wolfson students living in College accommodation will also have access to a shared kitchen in their residential block, where they can cook their own meals using the facilities provided.
- Library
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Wolfson's Lee Seng Tee Library is open 24 hours a day, 7 days a week for all College members. There are around 50 study spaces over two floors and a new outdoor area with 16 spaces for quiet study.
As well as the physical collection, the Library can also advise students on accessing the University's vast digital collection through iDiscover, as well as providing a range of study skills resources and workshops.
- Laundry room
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The laundry block is situated by the back gates, at the end of the row of covered bike racks. It is open 24 hours a day and has eight washing machines and eight dryers. Visit the laundry page for information about paying for and using the laundry machines.
- Porters' Lodge and pigeonholes (post/mail boxes)
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The Porters' Lodge is located at the College's main entrance and is staffed 24/7. The Porters are often your first port of call for assistance, enquiries or first aid.
Each student also has a pigeonhole (affectionately known as a 'pidge') for post or mail, which is located opposite the Porters' Lodge. While you are a student at Wolfson, you can arrange for deliveries to be sent to you at the College address: [Your name], Wolfson College, Barton Road, Cambridge CB3 9BB
- Tennis court and gym
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Wolfson College has an outdoor multi-purpose tennis and basketball court, located behind the Lee Hall. The key for the court and the sports cupboard (with tennis racquets, tennis ball and basketballs) can be signed out from the Porter's Lodge.
Wolfson also has an on-site gym that is free for all students to use, with a training room and a weights room. The gym is open seven days a week, from 06.30-23.59, and can be accessed using a University card after registration.
- WiFi
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WiFi is available across the site though Eduroam and the College network. Students are generally encouraged to use Eduroam as this will help you keep connected across the University. Tips for connecting to the College WiFi are available on our IT pages.
