tools on tidy workbench

Maintenance

The Maintenance Department looks after all College building-related needs, from maintenance on the properties to refurbishments and new builds.

tools on tidy workbench

Maintenance Request Form

College members can file a request for maintenance or repairs via the online maintenance request form. The form will ask for a description of the problem as well as the urgency of the repair. You will receive an automatic email response to acknowledge your request, and a follow-up email when the defect has been fixed. If repairs are held up for any reason, you will also be notified by email.

Once you receive the email reporting that the defect has been fixed, your report is considered closed. If, after that, the defect has not been remedied, or it reappears, please report it again through the same maintenance request form. If you continue to experience issues, or if you are not receiving email notifications through the online form, you may escalate the issue to the Deputy Clerk Of Works.

Emergency Maintenance

If you encounter a hazardous or urgent issue in your accomodation or elsewhere on the College site, please report the issue via the online maintenance request form with the respective urgency level ("hazardous" or "as soon as possible"). The Maintenance Department is staffed from 8:00 to 16:30 Monday to Friday. In case of an emergency at any other time please contact the Porters' Lodge, either in person or by calling 01223-335900.

Planned Works

The maintenance team carry out regular fire safety and legionella works across the College, which is legally required for health and safety purposes. The team endeavour to provide a week's notice to planned works that require entry to student rooms and will always give 24 hours notice, unless acting on an emergency or via a maintenance job request where it is necessary to address the problem more quickly. When undertaking this work, technicians will knock to alert occupants, and always within regular working hours.

Upcoming Works
College railings and Selwyn Gardens exterior Scaffolding will be erected for these works to take place, but College access will not be affected May/June (weather permitting)
H Block refurbishment Details TBC July 4th - September 9th
Fixed wire testing Disruption to electrical supply is certain for short times, students will be emailed details in advance August

Amenities and Services

Heating times on the College site are currently set at 07:00 - 11:00 in the morning and 15:00 – 23:00 in the afternoon and evening. The baggage store is open for drop-off or collection between 11:30 – 12:00 midday from Monday to Friday. Students are permitted to leave a maximum of three boxes or suitcases each, depending on available space. Size and content restrictions apply (download regulations).

Sustainability

The Maintenance Department are very keen to support the Sustainability Committee in their work to reduce the impact of the college site on the environment. To help with this, please remember to turn lights off when leaving a room and turn heating valves down to an appropriate level. Our team are always happy to demonstrate how the systems work to make sure your stay at Wolfson is as sustainable as possible.

Our Team

The maintenance team is headed by Clerk of Works Neil Newman and his deputy David Rivers. Their office is located by H block and the Gym.

The Wolfson college Maintenance team members always wear a uniform, so you should be able to recognise them easily. All of the team also have University Photo ID badges, so if you have concerns please ask to see these.

Clerk of Works: Neil Newman
Deputy Clerk of Works: David Rivers
Carpenter: Darien O'Brien
Electrician: Arthur Benfield
Electrician: Carl Cullum
Maintenance Assistant: Alan Hawkins
Maintenance Assistant: Joshua Curry
Painter/Decorator: David Long
Painter/Decorator: Dean Matthews
Plumber: Tim Clarke
Plumber: James Hanslow